THE WEB CAN BE A BETTER PLACE TO SURF AND DO BUSINESS !
Last Updated: October 30, 2004
[November 30, 2000]
InteractionArchitect.com: The Skeptical Internet User Does Not Search - "The skeptical Internet user made a return-on-investment evaluation of his Internet experience and came to the conclusion that the return on some sites is just not worth the investment of his personal time and energy. (...) The current e-business challenge is designing solutions that offer value in a usable way."
Gerry McGovern: Machine Error - "Technology is all well and good, but it is humans who design technology and humans who run technology. Humans get tired, humans get lazy, humans make mistakes. That's life, and mistakes make life interesting. Mistakes can lead to new inventions, new technology. (...) The Internet is fueled by content. Quality content publishing can never be fully automated. Real people need to write it, edit it, and publish it on the Web."
[November 27, 2000]
Jakob Nielsen: Web Design for Usable Security - "I do recommend allowing users to enter their email address instead of a userid: it's guaranteed to be unique and it is easy to remember."
InternetNews: WAP Banking Goes Live - "WAP services have the potential to boost the popularity and usage of Internet banking."
E-Commerce Times : Stop Dumbing Down the Web! - "Yes, simplicity is important. All things being equal, customers will certainly choose an easier-to-use Web site over a harder one. (...) A Web site should do all it can to be interesting to my eyes. Engage my mind, and the rest of me is likely to follow. Bore me, and I'm off to the mall. At least they've got a food court."
[November 22, 2000]
InfoWorld: Capturing the total customer - "In short, the challenge is learning to think from the point of view of the customer, not the business."
A List Apart: The myth of the separation of style from content - "It's style that cannot be dissected from content without bleeding away informative power. (...) As soon as a style becomes universally supported, the need to separate it from content disappears."
Business2 (1999): Web usability guru Jared M. Spool wants to make life - "It's extremely common that designers don't know their users."
[November 18, 2000]
InformationWeek: New Biometrics Products Can Increase Security - "Biometrics technology, the use of fingerprint imaging, retinal scans, or voice maps to authenticate users, is gaining wider use in the data-security industry."
evolt.org: IBM relaunch browser for the blind
[November 17, 2000]
Nua Knowledge Base: Content: the reader is king - "The reader on the Web is different from the person who reads printed newspapers, magazines, or reports. Understanding the differences and the key characteristics of online readers is critical to the success of any online publication strategy."
MU WWW Style Guide: Planning a Web site - "Miami's site attracts visitors with varying connection speeds to the Internet, varying computer platforms and varying browser versions. So it is important to design a site that gives equal functionality to as many visitors as possible."
Cameron Barrett: Defining the Design and Production Process
Wired News: Cubism, Web-Browser Style - "A new browser that displays multiple Web pages inside a 3-D, cube-shaped window is being touted by its inventor as a breakthrough that will revolutionize the way people surf the Internet."
[November 12, 2000]
Jakob Nielsen's Alertbox: Drop-Down Menus: Use Sparingly - "Drop-down menus are often more trouble than they are worth and can be confusing because Web designers use them for several different purposes. Also, scrolling menus reduce usability when they prevent users from seeing all their options in a single glance."
Economist.com (via Tomalak): The hollow promise of Internet banking - "Internet banks did not think clearly about what customers really wanted."
[November 10, 2000]
Judy Vorfeld's Article: Polished Presentations - "(...) people appreciate receiving polished presentations, because this generally means they will find a good product and/or service."
BW Online: Online Banking for the Disabled Just Isn't Enabling - "The future of banking is on the Net, and the banks thus far haven't demonstrated they can help the disabled bank online effectively."
[November 5, 2000]
Electronic Telegraph: Cutting through the web - "Searching the internet can be a torturous business. A recent survey by Mori revealed that two thirds of surfers were frustrated when searching for information on the internet and a third of users did not find what they were looking for."
Build a Website: Identifying Content - "Select content by thinking from the perspective of your audience. How can you add value to their online experience? How can you make your website different than an electronic version of a printed page? In other words, how can you add interactivity?"
[November 2, 2000]
GuardianUnlimited: Accessibility - "Bruce Maguire, a blind internet user from Sydney, is bringing a damages claim next week against the Sydney Organising Committee for the Olympic Games (Socog) for "humiliation and loss of opportunity to participate" by failing to make its web site (www.olympics.com) accessible to him."
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